PRIVACY POLICY
This Privacy Statement describes how we may use your personal information. Please review this Privacy Policy for changes as it may be altered or updated from time to time. The Expert Point (collectively, “we,” “us,” and “our”) has issued this Privacy Policy to anyone outside our organisation with whom we engage, such as customers, clients, and visitors to our websites, as well as other users of our services (collectively, “you”).
This Privacy Policy may be revised or updated from time to time to reflect changes in our practices or changes in the relevant law. We encourage you to read our Privacy Policy carefully and to revisit this page on a frequent basis to review any changes we may make in compliance with its rules.
Collection:
When you visit our Site; when you register to use any of our Sites or services; or when you interact with any third party content or advertising on a Site, we may collect or obtain Personal Data about you: directly from you (e.g., when you contact us); during the course of our relationship with you (e.g., if you make a purchase); when you make your Personal Data public (e.g., if you make a public post about us on social media); when you make your Third parties may potentially provide us with Personal Data about you (e.g., law enforcement authorities).
Personal Data Collection: The following sources may provide us with Personal Data about you:
Data you submit: When you provide us with Personal Data, we may obtain it (e.g., where you contact us via email or telephone).
Relationship data: During the course of our relationship with you, we may acquire or access your Personal Data (e.g., we provide a service to you, or to your employer).
Data you make public: We may acquire or obtain your Personal Data that you have expressly chosen to make public, such as through social media (for example, we may collect information from your social media or business networking profile(s)).
Site data: When you visit any of our Sites or use any of the features or resources offered on or through a Site, we may collect or access your Personal Data.
Information from third parties: We may get or collect your Personal Data from third parties that supply it to us (e.g., law enforcement authorities; etc.).
Data Creation:
We may collect personal information about you (e.g., records of your interactions with us).
Personal Data about you may also be created by us, such as recordings of your interactions with us or our clients.
Categories:
Your personal information (e.g., your name, biographical information); demographic data; your contact information (e.g., your address); records of your consents; payment information; information about our Sites (e.g., the type of device you are using); details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us are all examples of information we may process.
The following categories of Personal Data about you may be processed by us:
Personal information: first and last names; preferred name; and photograph (if provided).
Date of birth, salutation, title, and language preferences are all examples of demographic information.
Address, phone number, and email address, as well as information from any public business networking profiles or online bios.
Consent records: a list of any consents you’ve given, including the date and time, method of consent, and any further information (such as the consent’s subject matter).
Payment information includes invoice information, payment information, billing address, payment method, bank account number, card or account security information, SWIFT information, IBAN information, payment amount, and payment date.
Device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; username; password; security login details; usage data; aggregate statistical information; internet service provider (ISP) details; referring and exit pages; and clickstream data are all examples of data relating to our Sites.
Employer details: where you communicate with us as an employee, your employer’s name, address, phone number, and email address, to the extent applicable.
Any thoughts and opinions that you choose to share to us or publicly post about us on social media platforms are considered views and opinions.
Legal Basis:
We may Process your Personal Data if you have given us your prior, express consent; the Processing is required by applicable law; the Processing is essential to protect the vital interests of any individual; or we have a valid legitimate interest in the Processing.
Depending on the circumstances, we may rely on one or more of the following legal basis when processing your Personal Data for the purposes outlined in this Privacy Policy:
Consent: We may Process your Personal Data if we have acquired your prior, express consent (this legal basis is only utilised in regard to Processing that is wholly voluntary – it is not used in any way for Processing that is essential or mandatory).
Contractual necessity: We may process your Personal Data if it is necessary for the performance of any contract you may have with us (for example, if you are a client).
Compliance with applicable law: Where applicable law requires us to process your Personal Data, we may do so.
We may Process your Personal Data if it is required to defend the vital interests of any individual; or we may Process your Personal Data if we have a legitimate interest in doing so.
We conducted the following balancing test in each case:
(i) we ensured that the Processing is lawful, proportionate, and carried out in accordance with the terms of this Privacy Policy;
(ii) we ensured that we have a legitimate business need to perform the Processing; and (iii) we ensured that there is no material likelihood of the Processing having an adverse impact on your interests, fundamental rights, or freedoms.
Sensitive Personal Data:
We do not intend to collect or process your Sensitive Personal Data in any way. When we need to process your Sensitive Personal Data for a valid reason, we do so in compliance with the law.
In the ordinary course of our business, we do not aim to acquire or otherwise Process Sensitive Personal Data. We rely on one of the following legal bases when it becomes necessary to Process your Sensitive Personal Data for whatever reason:
Compliance: We may process your Sensitive Personal Data as necessary or permitted by relevant law (for example, to meet our diversity reporting obligations).
Detection: We may process your Sensitive Personal Data if it is required for the detection or prevention of crime (including the prevention of fraud).
Legal rights: We may process your Sensitive Personal Data if it is required for the establishment, exercise, or defence of legal rights; or
Consent: We may Process your Sensitive Personal Data where we have obtained your prior, express consent prior to Processing your Sensitive Personal Data in accordance with applicable law (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used in relation to Processing that is necessary or obligatory in any way).
If you provide Sensitive Personal Data to us, you must ensure that it is permissible for you to do so, including ensuring that one of the legal basis set forth above is accessible to us for the Processing of the Sensitive Personal Data.
Purposes:
We may Process your Personal Data for the preceding purposes: providing services to you; conducting compliance checks; operating our Sites; communicating with you; managing our IT systems; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations as needed; compliance with applicable law; and improving our Sites and services.
Subject to applicable legislation, we may Process your Personal Data for the following purposes:
Provision of services: providing our Sites or services; delivering services on request; and interacting with you in respect to those services.
Our Sites: administering and maintaining our Sites; offering content to you; displaying advertising and other information to you; contacting and interacting with you through our Sites; and informing you of changes to any of our Sites or services.
Communications: communicating with you through the use of any means (including email, phone, text message, social media, post, or in-person) information in which you may be interested (e.g., information relevant to you as a client), subject to ensuring that such communications are provided to you in accordance with applicable law; maintaining and updating your contact information as appropriate; and obtaining your prior, opt-in consent as required.
Communications and IT operations: management of our communication systems, operation of IT security systems, and IT security audits.
Surveys: connecting with you in order to gain your feedback on our services.
Security: Security includes both physical security of our premises (including visitor records and CCTV recordings) and electronic security (including login records and access details).
Investigations: discovering, investigating, and preventing policy violations, fraud, and law infractions in line with applicable law.
Legal proceedings: trying to establish, exercise, and defend legal rights.
Legal compliance: complying with our legal and regulatory obligations under relevant laws.
Improving our Sites and Services: detecting problems with our Sites or services, planning changes to our Sites or services, and developing new Sites or services.
Recruitment and job applications: recruitment operations; ads of positions; interview exercises; assessment of suitability for the relevant position; records of hiring decisions; offer details; and acceptance details.
Disclosures:
We may disclose your Personal Data to the following parties: legal and regulatory authorities; our external advisors; our Processors; any party required in connection with legal proceedings; any party required for investigating, detecting, or preventing criminal offences; any purchaser of our business; and any third-party providers of advertising, plugins, or content used on our Sites.
In compliance with applicable law, we may disclose your Personal Data to other organisations within us for legitimate business purposes (including operating our Sites and delivering services to you). Furthermore, we may release your Personal Data to:
you and, if applicable, your designated representatives;
legal and regulatory authorities upon request or to report any actual or suspected violation of applicable law or regulation;
accountants, auditors, lawyers, and other outside professional advisors bound by contractual confidentiality commitments;
third-party Processors (such as payment service providers, survey partners, marketing outreach providers, cloud service providers, and so on) situated anywhere in the globe, subject to the requirements outlined in this paragraph;
any relevant person, law enforcement agency, or court as needed for the creation, exercise, or defence of legal rights;
any relevant party for the purposes of criminal offence prevention, investigation, detection, or prosecution, or the imposition of criminal penalties;
if we believe disclosure is appropriate and necessary to prevent physical, financial, or some other harm, injury, or loss;
in the event that we sell or transfer all or a portion of our company or assets (including in the event of a reorganisation, dissolution, or liquidation); and
Where our Sites use third-party advertising, plugins, or content, we may share information with any appropriate third-party provider. If you interact with any of these advertisements, plugins, or content, your Personal Data may be shared with the relevant third-party source. Before interacting with that third party’s ads, plugins, or content, we urge that you read its privacy policies.
If we engage a third-party Processor to Process your Personal Data, the Processor will be bound by contractual obligations to:
(i)only process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data, as well as any additional requirements under applicable law.
Security:
To protect your Personal Data, we use appropriate technical and organisational security measures. Please make certain that any Personal Data you transmit to us is sent securely.
In accordance with applicable law, we have implemented appropriate technical and organisational security measures to protect your Personal Data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing.
Because the internet is an open system, information transmission through it is not totally safe. Although we will take all reasonable precautions to protect your Personal Data, we cannot guarantee the security of data transferred to us through the internet – any such communication is at your own risk, and you are responsible for ensuring that any Personal Data you send to us is delivered securely.
Accuracy:
We take every reasonable step to keep your Personal Data accurate and up to date, and any inaccuracies are erased or corrected as soon as we become aware of them. We take every possible precaution to ensure:
your Personal Data that we Process are accurate and, if needed, kept up to date; and
Any of your Personal Data that we Process that is erroneous (with relation to the purposes for which it is Processed) is erased or rectified as soon as possible.
We may ask you to validate the accuracy of your Personal Data from time to time.
Minimisation:
We make every effort to minimize the amount of your Personal Data that we Process to what is strictly necessary.
We take every reasonable precaution to ensure that the Personal Data we Process are restricted to the Personal Data that is reasonably necessary for the purposes set out in this Privacy Policy.
Retention:
We take every reasonable precaution to guarantee that your Personal Data are only kept for as long as they are required for a valid purpose.
We take every reasonable precaution to ensure that your Personal Data is only Processed for the time period required for the purposes outlined in this Privacy Policy. The following criteria will be used to determine how long we will keep your Personal Data:
We will keep copies of your Personal Data in a form that allows identification only for as long as: (a) we have an ongoing relationship with you; or (b) your Personal Data are required for the lawful purposes outlined in this Privacy Policy, for which we have a valid legal basis (e.g., where we have a legitimate interest in processing your data for the purposes of operating our business and fulfilling our obligations under a contract).
Contact Details:
You can reach us by mail, phone, email, or through our online Contact Us form. If you have any comments, questions, or concerns regarding any of the information in this Privacy Policy, or about any other matters connected to Personal Data Processing carried out by us or on our behalf, please contact:
The Expert Point
S.No:3/2,Montvert Spectra,Office No.106. Baner,Pune – 41100